Demo data
Automations
1Service message

Lesson remindersLive

Confirm every lesson booking, then remind players before it starts.

On
How it works
Every few minutes Reboteo reads Playtomic. When the trigger happens, the message is checked, written and sent.
  1. 1 · Trigger

    A player signs up for a lesson

    Seen in Playtomic

  2. 2 · Checks
    • Booking messageNo marketing consent needed
    • Quiet hoursHeld from 21:30 to 09:00
    • Not opted outSTOP is honoured right away
    • Still relevantPlayer still in the lesson
  3. 3 · Message

    Confirmation, then reminder

    24 h before, or 2 h for same-day

    In the player's language, with the club's name

  4. 4 · Channels
    • WhatsApp
    • Email

    Email when a player has no phone number

Message texts

What players receive, in Spanish, French and English. The club approves each text once. WhatsApp versions also need Meta's approval.

Approval status
Lesson confirmationUtility
Sent to players · WhatsApp template lesson_confirmation
PS
Padel Sol Madrid
Business account · +34 910 55 42 10
Tue 27 Oct
Hola Inés, tu plaza en «Avanzado» miércoles, 28 de octubre a las 20:30 está confirmada. ¡Nos vemos en Padel Sol!20:40
Sample from your club: Inés Rubio · Avanzado
Meta category: Utility
Service messages about something the player booked. No marketing consent needed.
Utility
~$0.0135
per message
Marketing
~$0.06
per message

Approximate WhatsApp price in Spain. Utility messages sent within 24 h of the player's last message are free. Emails cost nothing extra. Meta's rate card is the source of truth.

  • Sent even to players without marketing consent
  • Doesn't count towards the weekly limit
  • Never sent during quiet hours
Variables
The text submitted to Meta, and what fills each slot.

Hola {{1}}, tu plaza en «{{2}}» {{3}} está confirmada. ¡Nos vemos en {{4}}!

SlotVariableSample
{{1}}
Player's first name
playerName		Inés
{{2}}
Lesson or tournament
activityName		Avanzado
{{3}}
Day and time
when		miércoles, 28 de octubre a las 20:30
{{4}}
Club name
clubName		Padel Sol
Settings
Applies to lesson reminders only
Send a confirmation

Right after a player signs up for a lesson

Reminder

How long before the lesson, for bookings made in advance

Same-day reminder

For lessons booked less than 30 h ahead

Performance
Last 30 days
Messages sent
303
0 not sent
Read
81%
Opened by the recipient
Scheduled
30
Going out in the coming days
SentRead
Recent messages
The last 15 this automation sent or held back
All messages
  • IR

    Inés Rubio · Lesson reminder

    Avanzado · Tue 27 Oct, 20:31

    WhatsAppSent
  • ID

    Irene Domínguez · Lesson reminder

    Avanzado · Tue 27 Oct, 20:31

    WhatsAppSent
  • NH

    Nerea Hernández · Lesson confirmation

    Intermedio martes · Tue 27 Oct, 20:25

    WhatsAppSent
  • SJ

    Sergio Jiménez · Lesson confirmation

    Técnica de bandeja · Tue 27 Oct, 19:41

    WhatsAppSent
  • SL

    Sergio López · Lesson confirmation

    Clase abierta domingo · Tue 27 Oct, 19:02

    EmailSent
  • CM

    Claudia Molina · Lesson confirmation

    Clase abierta domingo · Tue 27 Oct, 18:27

    WhatsAppSent
  • JL

    Javier López · Lesson confirmation

    Avanzado · Tue 27 Oct, 17:43

    WhatsAppSent
  • LD

    Lucía Díaz · Lesson confirmation

    Iniciación · Tue 27 Oct, 16:50

    WhatsAppSent
  • LD

    Lucía Díaz · Lesson confirmation

    Iniciación · Tue 27 Oct, 16:19

    WhatsAppSent
  • DB

    Diego Blanco · Lesson confirmation

    Intermedio jueves · Tue 27 Oct, 12:32

    WhatsAppSent
  • AR

    Alba Ruiz · Lesson confirmation

    Escuela infantil · Tue 27 Oct, 11:51

    WhatsAppSent
  • RI

    Raúl Iglesias · Lesson confirmation

    Intermedio jueves · Tue 27 Oct, 10:17

    WhatsAppSent
  • NC

    Natalia Castro · Lesson confirmation

    Iniciación · Tue 27 Oct, 09:02

    WhatsAppSent
  • RS

    Rubén Sanz · Lesson confirmation

    Intermedio martes · Tue 27 Oct, 09:02

    WhatsAppSent
  • BH

    Beatriz Hernández · Lesson confirmation

    Clase abierta domingo · Tue 27 Oct, 09:02

    WhatsAppSent